Versand
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-
Bearbeitungszeit
Wir bearbeiten Ihre Bestellung in der Regel innerhalb von 1 Werktag (Montag bis Freitag, ausgenommen Feiertage). In Ausnahmefällen, wie z. B. bei hohem Bestellaufkommen oder unvorhergesehenen Ereignissen, kann es zu leichten Verzögerungen kommen. Wir informieren Sie in solchen Fällen so schnell wie möglich. -
Versandpartner
Alle Bestellungen werden ausschließlich mit DHL versendet. Wir setzen auf einen zuverlässigen Partner, um Ihre Schmuckstücke sicher und schnell zu Ihnen zu bringen. -
Lieferadresse
Der Versand erfolgt ausschließlich an eine gültige Haus- oder Geschäftsadresse. Eine Lieferung an Packstationen ist leider nicht möglich. Bitte stellen Sie sicher, dass Ihre Adressangaben vollständig und korrekt sind, um Verzögerungen zu vermeiden. -
Versandkosten
Die Versandkosten werden Ihnen im Warenkorb vor Abschluss der Bestellung angezeigt und richten sich nach dem Bestellwert sowie Ihrem Lieferort. -
Lieferzeit
Nach der Bearbeitung Ihrer Bestellung hängt die Lieferzeit von Ihrem Standort und den Versandbedingungen von DHL ab. In der Regel beträgt die Lieferzeit innerhalb Deutschlands 1–3 Werktage. -
Sendungsverfolgung
Sobald Ihre Bestellung versandt wurde, erhalten Sie eine Versandbestätigung mit einer Sendungsnummer, mit der Sie den Status Ihrer Lieferung bei DHL verfolgen können.
Sollten Sie Fragen zum Versandprozess haben, stehen wir Ihnen jederzeit gerne zur Verfügung. Kontaktieren Sie uns einfach per Email unter info@nova-jewelry.de